Kris Lonborg
Partner, Advisory Services
Ernst & Young
Thunderbird Learning Consulting Network reached out to Lisa Koss at International Advantage because it needed Spanish-fluent consultants who were comfortable traveling to Latin America to conduct critical organizational and process-oriented interviews for one of our premier clients. Lisa's superb interpersonal and cross-cultural skills allowed her to quickly master the performance and morale challenges facing the client's Latin American division, gather the required information first-hand discretely, and help us compile the results in a methodical manner.
She proved very effective in working seamlessly as part of our core team, both in helping to design interview approaches and in face-to-face meetings with the client in headquarters and in the field. Our findings drew strong reviews from our client, which has already engaged us for a follow-up assignment. Lisa's contribution garnered specific praise from the client, who has asked that she be included in the follow-up.
Lisa is very quick on her feet, has great facilitation skills, and is a strong team player who is always looking for winning solutions for the client. If you are looking for a deployable consultant who has strong cross-cultural and facilitation skills, you can't do much better than to contact Lisa.
Paul Kinsinger
Managing Consultant
Thunderbird Learning Consulting Network
(consulting arm of Thunderbird School of Global Management)
We brought Lisa Koss onboard in our efforts to implement a community-wide change management project because she was highly recommended by trusted sources. With Lisa’s help, we achieved our goals with six client groups, enabling diverse community representatives to come together and execute a common strategy.
Lisa is experienced, smart and highly professional. She is conscientious and always well-prepared without sacrificing flexibility in meeting the needs of the group. She is easy to work with and is an excellent team member. I have learned a great deal from her and I have full confidence that her experience and skills will continue to bring us our desired results.
Laura Kolkman
President
Mosaica Partners Inc.
You recently helped us focus on diversity by educating us on diversity, facilitating diversity committee meetings and giving a keynote to our 1700 employees. The Chairman of the Board said that this was the best teambuilding initiative ever in the history of the company.
I felt very good about partnering with you. I knew I needed your help. I tried to facilitate, but you really can, and effectively. […] It all went tremendously well.
Cathy Stephen
Regional Manager of Human Resources
Gilbane Building Company
With your guidance, we were able to resolve a number of past “sore spots”, achieve our main objectives and build bridges between our diverse departments. In addition, I received candid feedback. Your attention to my unique circumstances left me feeling 100% supported as a leader and your personal coaching made a difference in the outcome of the event.
The staff was so impressed with how you fit into Heifer, and that’s a major statement since this has not always been our experience. The key ingredients were your ability to really listen and tailor our experience accordingly, and in doing so allowed “Heifer to remain Heifer”.
[…] The division remains solidly behind the decisions that we agreed upon since the retreat. That makes my job moving forward so much easier.
Tanya Wright
Senior Vice President
Heifer International
You made a big difference, Lisa. […] Our quality notifications have been reduced 50% from last year’s numbers. This is significant because the quality results are a reflection of the entire team’s communication and collaboration. We can go for “Best in Class” this year. Without the team’s own progress in communication and in commitment to the process we would have never seen that number.
Over the last ten months, I’ve seen big changes in the members of our team, and I’ve learned and grown significantly as a leader. So, thank you. We couldn’t have done it without you.
Luis Davila
VP of Operations, Nogales, Mexico
Molex S.A. de C.V.
Lisa provides insight that is so targeted and accurate that there is hardly a contrary position that can seem logical. It is rare that feedback can be so accurate; I was in awe as Ms. Koss formulated and delivered cause, effect, and action steps. Lisa is a masterful Coach, and I admire her for her skills!
Jim Graham
Directing Consultant
Maximum Business Advantage, LLC
Your presentation was absolutely amazing, interesting, clear and exciting. You are certainly passionate about what you do and I look for that in all people, but don’t always find it.
Diane A. Franzese
Franzese & Associates Consulting
Lisa Koss has a deep knowledge of intercultural issues. Her presentation skills and expertise on cultural diversity are excellent.
Claudia Grossi
Executive Director
American Chamber Mexico/Guadalajara
Thank you so much for hosting our CEO Panel at the recent ConsultingWorld Conference in Orlando. I thought you did an excellent job of keeping the session lively and Informative. If Oprah decides to retire, you may have a new career!
Edward T. Reilly
President and CEO
American Management Association
Due to the consulting you have provided during the last number of years — in terms of both culture and language — my staff and I have greatly benefited from a more productive workplace. Learning about our non-American partners has made a definite difference in our day-to-day relationships, as well as profitability for the company.
Thank you for the difference you have made at Bull Worldwide Information Systems.
Andrew Hertneky
Director, GCOS 8 Development
Bull Information Systems
When we contacted you, we needed to support the Lead Team in one of our Mexican manufacturing plants to become more effective operating group in what is a very tough and demanding environment. Being a border operation, we deal with many planning and logistical problems. It’s the kind of job that tends to eat people up over time. This was a challenging assignment.
You helped us as a management team develop a clearer understanding of which processes were in place, which were not, and how those processes were affecting outcomes. You did a great job of peeling away the layers in order to identify root cause issues that can be evaluated and addressed. […] I have personally seen progress that resulted from your insights. Because of your work, we were able to make critical and strategic leadership decisions that will positively impact both the manufacturing plant and the region.
Ron Schubel
Executive Vice President
President Global Automotive Division
Molex Inc.
The strategic retreat was fantastic. We now have a company vision and company values that are alive and well. We have improved our performance in all the targeted areas: quality, accountability, training, and customer service. The value we received for our investment was excellent.
Donn Frye, C.E.D.
President and C.E.O.
Prestige Cleaners, Inc.